FREQUENTLY ASKED QUESTIONS
While we strive to ensure that the product you receive matches the image displayed, slight variations may occur due to factors such as lighting, manufacturing processes, or packaging updates. However, we are committed to providing you with high-quality products that meet or exceed your expectations. If you have any concerns about your purchase, please don't hesitate to contact us, and we'll be happy to assist you further.
To view your sales receipt, you can typically find it in one of the following places:
Email:
If you provided your email address during the checkout process, a copy of your sales receipt may have been sent to your inbox. You can search your email for the receipt or look in your spam or junk folder if you can't find it in your inbox.
Account Dashboard:
If you created an account on our website before making your purchase, you may be able to access your sales receipt by logging into your account and navigating to your order history or past purchases.
Order Confirmation Page:
After completing your purchase, you may have been directed to a confirmation page that includes details of your order, including a summary or link to your sales receipt. If you saved or bookmarked this page, you can revisit it to view your receipt.
If you're unable to locate your sales receipt using these methods, please reach out to our customer service team for assistance. We'll be happy to help you retrieve a copy of your receipt.
Reach out to our customer service team to initiate the return process. You can typically do this by phone, email, or through a contact form on our website. Be prepared to provide details about your order, including the item you wish to return and the reason for the return.
